4 Simple Reasons to Use a Collection Agency
- When you outsource it and it is an agency calling they realize you are serious about collecting is the number 1 reason. This allows you to come across professional yet serious. The collection agencies have a much better track record with collections. They typically get a quicker response so your cash flow doesn’t take a hit.
2. Takes the stress off you and or your employees would be reason 2. Collections is never a fun job and can be very stressful especially when you don’t have the means or information about how to find them or approach them. Keep in mind you may be asking someone to do collections that were not hired for that position, so it can relate to a disgruntled employee. Keep your employees happy by not putting them in the position of the big bad wolf – the collector.
3. Protects you as you are probably not aware of the laws nor do you want to try to keep up with the changes is reason #3. For the small amount of investment to use collection services can save you thousands if you do not collect by law. Do you want to use your valuable employees time researching and hope they understand the laws before they make that first phone call? Keep in mind with all reputable collection agencies you don’t pay unless they collect. Think about all the time you could be paying an employee just to make these phone calls and never collect. That now becomes an expense.
4. Protects your name. Keeps you out of it and keeps your relationship intact is reason #4. When you allow this third party to connect with them and demand money it takes the black eye off of you. It allows you to continue in that relationship when they get their finances back in order. Don’t lose clients as well as their friends and family but making those calls yourself. Protect your name and reputation.
MCA is a third party debt collection agency that has been in constant business since 1950. We are rated A+ with the Better Business Bureau and we pride ourselves in excellent customer service along with delivering great recovery rates. There is no cost to you unless we collect! Why not try and re-coop some of your past due accounts with no out of pocket expense?