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We Want Your Business

We want to take care of your collections, we want your business!  Our clients enjoy working with us and we are a A+ Collection agency according to the Better Business Bureau.  They love us because we don’t ask for money upfront.  They can count on us to be affordable and professional with an amazing success rate of collections.   We convert your unpaid debts to paid in full while salvaging your relationship with your client and those they influence.

 Our clients enjoy working with us.  We know because the keep reminding us of this fact.  We appreciate our clients so it is a mutual appreciation and respect. 

 Our collection agency really does want to work with your clients.   We can’t speak for all agencies but at least MCA does love what we do in helping business owners take the stress and frustration out of collecting on unpaid debts.   We work with a multitude of industries and we will list some of them below. 

These are some of the industries we work with but not limited to:

If you don’t see your industry listed feel free to call us and have a conversation.  Just be sure you are working with a local reputable collection agency with an A+ rating with the Better Business Bureau.  Our staff’s customer service is our top priority.   Contact us and let us know how we can earn your business as your outsourced collection department.  After all no one wants to waste their valuable time trying to do something they are not an expert in when you know someone who is. 

  • Accounting
  • Day cares
  • States
  • Retails
  • CPA’s
  • Marketing
  • Community Services
  • Attorneys
  • Dealers
  • Supplies
  • Banks
  • Telephone companies
  • Schools
  • Construction
  • Florist
  • Waste companies
  • Vets
  • Therapists
  • Chiropractors
  • Groomers
  • Manufactures
  • Insurance
  • Landscaping
  • Pest Control
  • Health and Fitness
  • HVAC
  • Hospitals
  • Doctors
  • Hotels
  • Museum
  • Grocers
  • Medical
  • Optical
  • Restaurants

MCA is a third party debt collection agency that has been in constant business since 1950.  We are rated A+ with the Better Business Bureau and we pride ourselves on excellent customer service along with delivering great recovery rates.  There is no cost to you unless we collect!  Why not try and re-coop some of your past due accounts with no out of pocket expense?

Sharpen Your Critical Thinking Skills

Tips to help you sharpen your critical thinking skills.  Critical thinking is evidence after objectively analyzing an issue and arrive at a conclusion. Although critical thinking is absolutely necessary for achieving any level of success in business or life this fundamental skill isn’t taught.

3 Techniques for Critical thinking!As a Critical thinker you will take an issue and break it down into its smallest fragments, analyzing an issue from every possible angle.

When you learn strong critical thinking skills, it can put you on the path to succeeding at everything you’ve ever desired. This thinking will help you remove all limiting beliefs you have gathered through life. 

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Don’t Pick the Wrong Collection Agency

Here are 6 tips to help you make the wisest choice of a collection agency.

Don’t Pick the Wrong Collection Agency.

  1. When you are in the process of retaining a collection agency to collect overdue bills you have several things to consider.  We want to make sure you are getting the biggest bang for your buck.
  2. Make sure they have knowledge of and have worked in your industry.  For example, B2B and B2C are completely different in how collections are done.
  3. Do they charge a large fee up front or do they only charge you a percentage from the paid debts.
  4. What is their business rating on the Better Business Bureau?  Do they have references?  How long have they been in business?
  5. Does the agency you are considering use skip tracing?  That is a paid software used to find people who “skip town”.
  6. How is their online visibility?  A relevant office would be digitally atomized.  Do they have testimonials for satisfied customers?

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10 Ways to Deal With Stress

Each of us has days that are more stressful than others.  Whether it is real or not stress is hard on our bodies. Here are 10 ways to deal with stress.

Stress can show up in a multitude of ways in our bodies.  Too many high-stress days can really take its toll. Don’t let this happen so often that your body gets used to and stays in a state of overload.  Don’t let this be you.  You can develop techniques to deal with this high level of stress.

10 Techniques

When you find yourself experience high volumes of stress and struggling to stay calm try some of these techniques.

Take a walk. Take the time while you are walking to do deep breathing.  Use this time to only focus on the breathing not focusing on anything else.  Don’t let your mind wander.

Breathe deeply. The easy way to deal with stress. Breathe in for 5 seconds and hold it for 5 seconds. Now exhale for 5 seconds. Repeat 10 times and focus only on your breathing.

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What Does it Mean to be in Collection

What Does it Mean to be in Collection? You may find it helpful to know how debt collections work.

What is a debt collection you ask?

A debt that is not been paid can be sent to a 3rd party called a collection agency.  Those agencies collect for the original company after you have typically missed several payments.  Those companies typically only get paid if the debt is paid.   They usually will give you different ways to take care of the debt.

What to Expect When You Have a Collection Account:

When the collection agency works with you to pay your debt, they will contact you via phone, email, and letters.   In the end, they report to the credit bureaus.

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Don’t Allow Criticism to Destroy

Don’t allow criticism to destroy you.  Learn how to gracefully accept criticism. Let’s face it not of us like to be criticized, however, criticism is part of life.  You have no control over people saying unkind things about you.  You can try to hide from it or deny it but that brings no value.  The best way to handle it is to be prepared with a way to handle it when it comes.

This is a process that will allow you to effectively handle criticism. 

You must learn from it, and move on: 

Wait – take a moment to pause.  

Typically, our first reaction is in defense and not the best.   Take a moment, breathe in and let it out slowly and pause.  You can save yourself a lot of embarrassment by walking away and taking the time to think it over.

Take the High Road

Opportunity to be the bigger person.   Keep in mind criticism is not to you personally but to your actions.   Try to detach your emotions from the situation and analyze it from the other person’s perspective and realize we all have room for growth.

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4 Simple Reasons to Use a Collection Agency

Here are 4 Simple Reasons to Use a Collection Agency.

  1. When you outsource it and it is an agency calling they realize you are serious about collecting is the number 1 reason. This allows you to come across professional yet serious.  The collection agencies have a much better track record with collections.  They typically get a quicker response so your cash flow doesn’t take a hit.

2. Takes the stress off you and or your employees would be reason 2. Collections is never a fun job and can be very stressful especially when you don’t have the means or information about how to find them or approach them.   Keep in mind you may be asking someone to do collections that were not hired for that position, so it can relate to a disgruntled employee.  Keep your employees happy by not putting them in the position of the big bad wolf – the collector.

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Email Marketing

Email Marketing is not dead as some suppose.  even though you must work harder to be heard above the noise.

Keep in mind the best email subscription forms requires you to put in very little information.  The true best is first name and email.  The more you ask for the less fill it out.   They just close out of the page when you start to ask for too much information.    You can share all you want once they have opted in.

By Law, you do not have the right to buy a list or take everyone you have ever met and put on your email list.   Best is a double opt-in as it totally protects you and helps you keep a clean list.

There is a multitude of choices when choosing an email responder system.  You can go with the Cadillac of systems with Infusion Soft or something much more reasonable like Aweber.   What determines your choice is what do you need it to do.   Do your research.  Infusion Soft offers a ton of bells and whistles to segregate your lists while Aweber gives you a great simple platform with a high delivery rate.

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Don’t Collect Without Knowing the Law

It might sound good to “save money” and do your collections in house.  Don’t Collect Without Knowing the Law!  Besides it being a tough job are you aware of the laws surrounding collections?   It can cost you so much more, in the long run, doing your own collection than handing it over to a reputable collection agency.

We work with your debtors and help them figure a way to pay their bill in an ethical manner.  We want to save face for both the debtor and the company.   They can become your greatest ambassador in the future.

We work with companies who value their clients and customers.  We want a winning situation.


Here are 7 of the areas we see clients get themselves in trouble with the Law.

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Keeping Employees Happy

Tips on Keeping Employees Happy

Allowing a Semi-Casual Dress Code

Employees that have a casual, stress-free time at work they will also be more productive.  As the business owner or manager, it is your responsibility to set the ground rules before opening up this can of worms as semi-casual or casual has different meanings to different people It also depends on their face to face contact with clients.  Before making this decision you will want to include all the key people to narrow down your guidelines.   Another area on the dress is allowing for individuality so their passion and personality emerge.  Dress codes are a thing of the past. Individuality trumps uniformity every time.

Make training available

We live in a world where a good majority believe in personal development.  Make that available as a perk or at partial reimbursement.   Offer training on a regular basis so they learn what each department does to create a better-educated employee.  This helps them to be invested in the success of the company. Keep in mind today training can be done as a webinar on a platform like Zoom or Go to Meeting, so it doesn’t have to take them off location.

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    This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication is from a debt collector.

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