Why should I hire a Commercial Collection Agency?
At the heart of every business is having a happy customer and providing a service or product that keeps the customer coming back for more. However, with this buying power comes a downside that most business owner’s hope will never happen to them: having a customer that doesn’t pay their debt. What is a business owner to do? Try to collect the debt themselves or hire a commercial collection agency?
It is easy to have faith in your customer and give them a chance to pay, but after several attempts at collecting payment, it can become a burden on the business. After all, collecting a debt takes time away from the business, takes patience, and may involve getting tangled in legal issues. A commercial collection agency on the other hand has the time, expertise, and understands the law when it involves debt collection.
What are some benefits of using a commercial debt collection agency? Due to their expertise, a collection agency has a better chance of collecting the debt more quickly than if the business owner were to try to collect it themselves. The longer a bill remains unpaid, the less likely it will be collected. It could get harder to track a customer as more time passes; especially if the customer moves and leaves no forwarding address.
Using a debt collection agency can save on stress and legal fees. As a business owner, do you want to spend time attending to important details of the business or spend time getting stressed trying to collect a bill? Collecting debt entails legal issues and any hiccups could count against a business owner and curtail their chances of collecting any debt altogether. In some cases if a business owner violates the law he/she could be sued.
While a business owner is waiting to collect a debt, unless stated in a contract, he/she cannot charge interest, fees, or any charges on top of the debt they are already owed. Charging these fees is classified as unfair practices, according to the Federal Trade Commission.
Commercial debt collection agencies do charge a fee for their work, which is usually in the form of a commission. Most, however, do not charge a fee unless they collect. The upside is the business has a chance of collecting more money using a collection agency and has less of a chance of being sued for violating the Federal Trade Commission rules if the business uses a commercial collection agency to collect debt.
MCA is a third party debt collection agency that has been in constant business since 1950. We are rated A+ with the Better Business Bureau and we pride ourselves in excellent customer service along with delivering great recovery rates. There is no cost to you unless we collect! Why not try and re coop some of your past due accounts with no out of pocket expense?