When talking about Business Etiquette what separates the professional from the amateur? There is a major difference between business etiquette and social etiquette. Social etiquette would be what your parents taught you from a young age. Be nice, share, be considerate and care about others. Business etiquette do’s and don’ts.. Handshakes are the first place…
DetailsDid you know that MCA has been a BBB Accredited Business since September of 2000? That means we meet all of the BBB’s accreditation standards. We also have an A+ rating from the BBB, which is relatively rare for a collection agency. In fact, many collection agencies are lucky to receive a C rating from…
DetailsDoes Setting a Goal Make a Difference? Goal setting can be extremely powerful if you create a true vision into your future. Many make a wish list. Big Difference in setting a goal. “A goal without a plan is just a wish.” ― Antoine de Saint-Exupéry Spend some time really thinking this through. Make sure…
DetailsCollecting money from a tardy pet owner can be a task many are not willing to do. No one wants a confrontation and asking to be paid can feel tacky. Yet after services have been rendered to the customer’s pet, you deserve your pay. A study done by Rocket Lawyer back in 2011 showed that…
DetailsKeys to handle difficult situations Always keep your cool. Always think before you speak. When we are angry our IQ drops dramatically and we say and do things we many times we regret. Many times when you respond when angry it only escalates the situation. If handled correctly it can dissipate the situation. This is…
DetailsThe Need to Hire a Collection Agency – 9 Questions to ask before saying yes to work with a collection agency When you feel the need to hire a collection agency, you need to look at a few criteria before hiring. Have they worked with your particular industry previously? How long have they been in business? …
DetailsTell the TRUTH about Business and your customers will become lifelong customers. Be upfront about all the possible costs involved. Don’t change them after the fact and continue adding to their bill or invoice. This makes them start to question your integrity. This is the quickest way to lose a referral. Every business has things…
DetailsWhen an individual passes away, their debts do not magically disappear. How does the debt get managed when the person who incurred the debt is no longer around to pay his or her dues? The answer to this question is dependent on a number of variables, like whether the deceased’s estate goes through the probate…
DetailsHere are 5 things you need to know before hiring a collection agency: 1) Do your Research and Know their Expertise Know what type of collection agency you are looking for before you begin your hiring process. Some only specialize in specific areas. Example they may only handle retail, medical or certain size business. Just…
DetailsHave you thought about your competition? 5 Strategic Ways to Upset Your Competition? How you will strategically plan to Upset your Competition by Beating them? What do you need to do? Do you have a Strategy or are you just hoping you have a better product or service. Business is like a game in the…
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