Economy forces the use of collection agencies by being in a state of unemployment and people not being able to pay their bills or secure a loan to pay off bills.
When it comes to choosing the best debt collection agency it can be a difficult decision. There are thousands to choose from in the US alone. You want to make sure you on not on the scam side of a collection agency. Make sure you do your homework to select the best one.
You are in a position your cash flow is dwindling and maybe even laying off of employees is at stake. You have ran your business professionally with great service or a great product yet the money is being held up with unpaid invoices. You are concerned this is your last resort and many times you should look at it as your first resort. Hiring a collection agency to take care of the situation removes your liability.
Remember the collection agency you choose will be representing your company and you want to make sure they have an impeccable reputation of taking care of the customer while retaining that relationship. You get what you pay for is many times not taken into consideration when hiring a collection agency. Hire wisely to protect your reputation.
Here are the top 7 things you should look for when making your selection of a collection agency. Your selected agency should be:
- Experience in your specific industry
- Experienced in the type and age of your needs
- Easy to communicate with a REAL person
- Have a great BBB status
- Fully Bonded and Licensed
- Abreast of the laws of collection in the state of collection
- Works on a contingency basis with no upfront payment
Keep in mind this is a very important role for your company to outsource. Do your homework, be prepared with your choices you narrowed down of the best collection agencies and make some calls. Look for proven success.
MCA is a third party debt collection agency that has been in constant business since 1950. We are rated A+ with the Better Business Bureau and we pride ourselves on excellent customer service along with delivering great recovery rates. There is no cost to you unless we collect! Why not try and re-coop some of your past due accounts with no out of pocket expense?