Do you realize there are well over 5,000 collection agencies in the U.S? We understand how overwhelming this can be choosing the RIGHT collection agency. Below is practical information when you need to hire a collection agency .
Media has reported some bad situations regarding collection agencies, so you want to make sure you are choosing wisely! You are well aware of the fact your cash flow is at stake. These uncollected debt is causing you distress but you need to identify the best collection agency to work with. You obviously know you need trained professionals, but do you know the best style for the highest collection rate…
The Collection Agency working for you should represent your company in the most professional manner possible. They need to treat your customers in a professional manner as well as the employer protecting your brand image. As any service you want to look for the the greatest ROI without compromising the need for professionalism. This decision is much more than just the lowest bid for your business. Do remember the old saying you get what you pay for.
Things to consider:
- Are they willing to provide detailed info in your process?
- First of all make sure they are fully licensed, bonded and insured
- Experienced in your industry
- What kind of rating do they have with the BBB?
- Is communication easy?
- Are they reliable and easy to understand?
- Do you get a real person to discuss your issue with when you call?
- Are they willing to take the time to discuss your needs in detail?
- Do they have an upfront charge or only charge once they proved their expertise